How to Sign In to the Support Portal

  1. Go to https://www.support.mercurynewmedia.com
  2. Click 'Sign In' in the upper right corner
  3. The sign in screen opens
  4. Enter
    • Email Address
    • Password
  5. Click 'Sign in'
  6. The page will refresh and take you to the home page
  7. Once you are logged in you can
    • Submit a request
    • Check your existing requests
    • Search your custom knowledge base articles
Have more questions? Submit a request

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